Refunds

Dear friends!

Rules regarding ticket refunds and event cancellations are governed by the terms and conditions of the ticket operator or platform where you purchased your tickets. Please check your ticket or order confirmation email and contact the original point of purchase directly.

Bi-2 handles refund-related inquiries only for tickets purchased through the official Bi-2 website 👉 tix.bi2.band and in accordance with our Ticket and Merchandise Refund Policy.

If you need information regarding refunds for Bi-2 concerts in Russia before 2023, please contact the original point of purchase or email tickets@bdva.ru — we will help direct you to the correct contact.

All previously purchased tickets for Bi-2 concerts in Russia remain valid for the new dates. We sincerely appreciate all our fans who choose to wait for Bi-2 concerts in their cities and keep their tickets for rescheduled shows

If you have additional ticket-related questions or need консультаtion, please contact us at tix@b2band.com or message our Customer Care Service on Telegram. We will do our best to help you.

Bi-2 ❤️